Travel Expenses

A: You will need to provide all of the following:

• Original proof of your entitlement
• A completed Travel Claim Form, which we will prepare for you upon your arrival at clinic
• Proof of travel
  – Train ticket/s (first class or high speed trains are not reimbursed)
  – Travel by bus and tube within zones 1 – 6 in London will only be paid at the Oyster fare rate.
  – Oyster readings will need to be printed off at the ticket office at the beginning and end of your journey
• Petrol receipt (petrol is paid at 15p per mile)
• Please note the Trust will not reimburse you for minicab / taxi fares or parking.

A: Yes, if you are medically unfit to travel alone, you can claim for one person travelling with you.

You will need a letter from a medical clinician from the Behçet’s syndrome team, stating that you are medically unfit to travel alone. This letter is valid for six months.

You will need to produce this letter each time you wish to make a claim

A: You can make a claim up to three months after the date of travel or on the date you attend clinic.

In Birmingham
In Liverpool
In London, the Cashiers fares office is located on the 2nd Floor, Central Tower.
Opening hours Mon – Fri 10am to 12noon and 1pm to 4pm

A: To make a postal claim you will need to send the cashier photocopies of all relevant proof of claim documents, along with the original Travel Claim Form given to you at your appointment. You will need to include your bank account details, account name, number and sort code to the following address:

Birmingham

General Office

C/O Pauline Adams
Birmingham and Midland Eye Centre
Dudley Road
Birmingham
B18 7QH

Liverpool

The Cashier’s Office
Tower Block
University Hospital Aintree
Lower Lane
Liverpool
L9 7AL

This is based in the Tower Block near to the hospital Restaurant/Bistro. The entrance is near the multi-storey carpark.

London

The Cashier’s Office
2nd Floor Central Tower
Royal London Hospital
Whitechapel
London
E1 1BB